FAQ

Frequently Asked Questions

Ownership and usage of the Guardian Angel III in Malaysia shall be verified by the Polis Di Raja Malaysia (PDRM). Elite Protect will arrange for the verification when the purchase of Guardian Angel III is made with us or our agents.

In case of need, simply aim the Guardian Angel III at the target, push the safety to the side, and pull the trigger. The irritant will then be fired with pinpoint accuracy.

Thanks to its patented propulsion system, two loads, containing highly effective irritant, can be fired, one after the other. All-in-all, you can trigger the Guardian Angel III twice. The second load is thus automatically activated and is fired off by pressing the trigger once again.

No. The Guardian Angel III only has two loads in all, which can be fired one after the other by pulling the trigger – whether it be in a single emergency, or in two independent emergencies. Once both loads have been fired, you cannot reload your Guardian Angel III again. You can simply dispose of the empty casing afterwards in the domestic rubbish.

If you wish to replace your used Guardian Angel III, you can return it back to us and purchase the second unit for RM1,800 as your verification process has been done during the first purchase. Your Elite Protect membership is for lifetime.

This is an irritant that is highly unpleasant (but not life-threatening) to humans. It is derived from the resinous oil of the tabasco plant (Capsicum frutescens) and is fired with the help of a carrier agent consisting of benzyl alcohol.

Your personal Guardian Angel III should be used exclusively as a self-defence repellent in case of an emergency. That means, that it is only allowed to be used in a proportionate measure as a response to attacks by animals or humans.

No. Thanks to the patented trigger mechanism, the irritant is sprayed out with pinpoint precision and at very high speed. This prevents any danger to you, even in a strong headwind, or any risk of your Guardian Angel III becoming ineffective in rain. Furthermore, the Guardian Angel III’s housing is designed in such a way that an incorrect application is virtually impossible, and you cannot point it at yourself inadvertently.

We recommend that you replace the device after the expiry date, as the effectiveness of the irritant, which is produced from natural ingredients, can taper off in the course of time. It goes without saying that your personal guardian angel III will still provide you with good service even after the “expiry date” – however, without the same 100% original effectiveness.

You are advised to make a police report as soon as possible and send the police report to us within 2 weeks of the report date for Elite Protect to perform the necessary due diligence with the authorities. Then, if the member is interested, they can purchase the replacement unit for RM1,800 as your verification process has been done during the first purchase. Your Elite Protect membership is for lifetime.

No. According to the current IATA regulations in force, taking it on board an aeroplane, whether it be in a suitcase or in hand luggage, is not permitted, for safety reasons.

You can leave the device in your car, without any problem. It goes without saying that it should be protected from direct sunlight and should not be exposed to temperature in excess of 60 degrees Celsius. You should take care to keep your Guardian Angel III out of the reach of children and unauthorised persons in the car as well.

Thanks to its compact design, you can tuck your personal Guardian Angel III into a handbag, without any problem.

DISCLAIMER

GUARDIAN ANGEL III is not a type of firearm. Do not use GUARDIAN ANGEL III for any purposes other than self-defence.

Keep away from children below 17 years old.

Do not use at distance less than 1 meter from target.